Privacy & Security Policy

Privacy and Security

Privacy Policy

When you visit this website we may collect information about you, either directly where you provide data to us by email or through technical means such as internet access logs which automatically collect your internet address. Any personal data which we collect will be processed for the purpose of fulfilling your requests submitted through the website and generally to enable us to operate, administer and monitor use of the website.

Data may also be retained by us for general research or statistical purposes. We may disclose your personal data to staff of Lupi Lu, but we will not disclose your personal data to third parties outside the company other than service suppliers acting on our behalf. Lupi Lu maintains a strict "no-spam" policy. We do not share, sell, rent, or trade Personally Identifiable Information (PII) with third parties for their promotional purposes.

We are not responsible for the practices or policies or the content of websites other than this website, including any websites that are accessible using a link from this website. Information processing through such websites does not necessarily adhere to this Website Privacy Statement.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

By using this website or sending emails or personal data to us you consent to the collection and processing (including disclosure and international transfer) of personal data about you as described in this Website Privacy Statement. You may request a copy of any data which we may keep about you by emailing us at: This email address is being protected from spambots. You need JavaScript enabled to view it.


How secure is information about me?
We protect the security of your information by using Secure Sockets Layer (SSL) software, which encrypts sensitive financial information. Our Secure Certificate is supplied by Alpha SSL.

Internet security and encryption uses PayPal and Direct Deposit for processing payments. Your information collected for PayPal’s secure online payment system is governed by the PayPal Privacy Policy.  PayPal requests information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used by PayPal for billing purposes and to fill your orders. If they have trouble processing an order, they will use this information to contact you by email.

For more information on PayPal’s privacy policy please refer to

There are several indicators of a secure web page. The first is the https:// prefix on the URL. This will activate when you enter the online store or click on the 'buy now' button. If this is present, it indicates that the connection is secure and encrypted. The URL is visible in the address bar at the top of your browser. The second indicator of a secure page depends on your browser. Most moder browsers (including Internet Explorer, Mozilla, Firefox and Netscape) display a small padlock or key in a lower corner of your screen or in the address bar at the top of your page. When this is closed or highlighted, the page is secure.

You can confirm the authenticity of our key by double clicking on the the Alpha Site Seal which appears at the bottom of the screen at all times.